Effective Date: 9/05/2024
Welcome to OneUpHouse.com (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website https://oneuphouse.com (the “Website”) and any services or products provided by us. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
1. Use of the Website
1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent that you meet these requirements.
1.2 Account Registration: Certain features on our Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
1.3 Prohibited Conduct: You agree not to engage in any activity that interferes with or disrupts the Website or the servers and networks connected to the Website. Unauthorized use of the Website, including unauthorized access to or use of our data or any content on the Website, is strictly prohibited.
2. Content
2.1 Intellectual Property Rights: All content on the Website, including text, graphics, logos, images, and software, is the property of OneUpHouse.com or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works of any content on the Website without our prior written consent.
2.2 User-Generated Content: If you submit content to the Website, including comments, reviews, or other materials, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content in any media. You represent that you own or have the necessary rights to the content you submit.
3. Products and Services
3.1 Product Descriptions: We strive to provide accurate descriptions of the products and services offered on the Website. However, we do not warrant that product descriptions or other content on the Website are complete, current, or error-free.
3.2 Pricing: All prices are listed in U.S. dollars unless otherwise specified. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
3.3 Orders: By placing an order through the Website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or fraudulent activity.
4. Payment Terms
4.1 Payment Methods: We accept various forms of payment as indicated on the Website. You agree to pay all charges incurred by you or on your behalf through the Website at the prices in effect when such charges are incurred.
4.2 Payment Security: We use secure payment processing methods to protect your payment information. However, we are not responsible for any unauthorized transactions or security breaches that occur through third-party payment processors.
5. Shipping and Delivery
5.1 Shipping: We will ship physical products to the address you provide during the checkout process. Shipping times and costs will be indicated at the time of purchase. We are not responsible for any delays or issues caused by the shipping carrier.
5.2 Delivery: Title and risk of loss for products pass to you upon delivery to the shipping carrier. It is your responsibility to ensure that the shipping address provided is accurate and accessible.
6. Returns and Refunds
6.1 Refund Policy for Digital Products: All sales of digital products, subscriptions, and memberships are final. We do not offer refunds for digital products once they have been accessed or downloaded.
6.2 Refund Policy for Physical Products: Physical products purchased through the Website may be returned within 30 days of delivery for a full refund, provided that the products are in their original condition, unused, and in the original packaging. To initiate a return, please contact our support team at support@oneuphouse.com with your order number and reason for the return.
6.3 Return Process: Once your return is approved, you will receive instructions on how to return the product. Return shipping costs are the responsibility of the customer unless the return is due to our error.
6.4 Refund Process: Refunds for eligible returns will be processed within 7-10 business days of receiving the returned product. Refunds will be issued to the original payment method. Shipping and handling fees are non-refundable.
7. Limitation of Liability
7.1 No Warranty: The Website and all content, products, and services provided through the Website are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
7.2 Limitation of Liability: To the maximum extent permitted by law, OneUpHouse.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, products, or services.
8. Indemnification
8.1 Indemnity: You agree to indemnify, defend, and hold harmless OneUpHouse.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Website or breach of these Terms.
9. Termination
9.1 Termination by Us: We reserve the right to terminate or suspend your access to the Website or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our interests or other users.
9.2 Termination by You: You may terminate your account or cease using the Website at any time. Any provisions of these Terms that by their nature should survive termination shall remain in effect.
10. Governing Law and Dispute Resolution
10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
10.2 Dispute Resolution: Any disputes arising out of or related to these Terms or the use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in [Insert Location], and the decision of the arbitrator will be final and binding.
11. Changes to Terms
11.1 Modifications: We reserve the right to update or modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms.
12. Contact Us
12.1 Inquiries: If you have any questions or concerns about these Terms, please contact us at support@oneuphouse.com.
Last updated: 9/17/2024
